74 Coupon Usage Statistics (2026) – Redemption Rates Data

The global digital coupon market is valued at $10.6 billion, up from $8.96 billion in 2024 and projected to exceed $12.55 billion in 2026. Nearly 90% of U.S. consumers use coupons, with 62% actively searching for promo codes online.

Digital coupons now account for one-third of all redemptions, with the average coupon redemption rate exceeding 7%. Mobile adoption is nearly universal, as 93.5% of consumers are expected to redeem coupons via smartphones in 2025.

In this article, we highlight the latest coupon stats, including consumer preferences, redemption trends, and market growth.

Coupon Statistics 2026: Key Insights

  • Approximately 94% of U.S. consumers have used a coupon in the past year.
  • 62% of U.S. shoppers look for promo codes and coupons when shopping online.
  • Digital coupons have an average redemption rate of 7% or more.
  • Digital coupons are the most popular, making up one-third of all redemptions.
  • The global digital coupon market was valued at $10.6 billion in 2025 and is projected to reach $12.55 billion by the end of 2026.
  • Most consumers (34%) spend about 5 to 10 minutes searching for a coupon.
  • About 40% of shoppers use their smartphones to find discounts while shopping.

How Many People Use Coupons?

  1. 64% of consumers in the United States search for and use promo codes, discounts, and coupons when shopping online.
  2. Nearly 90% of U.S. consumers say they have used a coupon at some point.
  3. According to Inmar Intelligence, 871 million coupons were redeemed in 2024, up 3% from 850 million in 2023, marking the second consecutive year of growth after a dozen-year decline. In 2025, total redemption volume eased slightly to 810 million, though engagement remained elevated compared to historical lows.
  4. In 2024, digital coupons accounted for 53.4% of all U.S. coupon redemptions, with 465.5 million digital coupons redeemed, up 10.8% from 420.2 million in 2023.
  5. To find coupons and deals, most people rely on Google, with 59% of shoppers using it to search for discounts.
  6. Meanwhile, 46% head to popular coupon sites like RetailMeNot, and 41% prefer using retailer-specific apps or websites.

Source: eMarketer, Coupons In The News, Statista, Inma Intelligence

How Effective Are Digital Coupons?

  1. According to recent findings, 64% of retail media decision-makers in the U.S. view digital coupons as a highly effective tool for boosting sales. (eMarketer)
  2. 67% of brand advertisers in the U.S. consumer packaged goods sector believe digital and physical coupons will play a key role in future retail media strategies​. (eMarketer)

Coupon Redemption Rates

  1. The average redemption rate of a digital coupon is 7% or higher.
  2. This marked the first increase in redemption rates since 2008, indicating a potential shift in consumer behavior as more people actively seek out and use coupons​.
  3. Digital coupons are the most popular type, now accounting for over half of all coupon redemptions. In 2024, 53.4% of all coupons redeemed were digital, a 7.88% increase from 2023.
  4. Digital coupons issued in 2024 also surged, accounting for 33.5% of all coupons distributed, up 113.6% year-over-year.

The following table highlights the coupon redemption rate by type:

Coupon Type Redemption Rate
Digital / Load-to-Card 53.4%
Paper / Free Standing Insert 40.8%
Other 5.8%

Source: Capital One Shopping Research, Expert Scoop

Coupon Market Statistics

  1. The global digital coupon market is currently valued at $10.6 billion and will reach $12.55 billion by the end of 2026.
  2. This growth reflects a compound annual growth rate (CAGR) of 18.33% over the forecast period from 2025 to 2035, according to Business Research Insights.
  3. By 2035, the market is projected to reach $57.1 billion. Separately, Global Growth Insights estimates the 2025 market at $10.57 billion with a projected CAGR of 19.15%, reaching $60.96 billion by 2035.
  4. The same research says the market will grow to $57.1 billion by 2035, almost 5 times the current market size.

The table below highlights the estimated coupon market size by year:

Year Digital Coupon Market Size 
2023 $7.57 billion
2024 $8.96 billion
2025 $10.6 billion
2026* $12.55 billion
2027* $14.84 billion
2028* $17.56 billion
2029* $20.78 billion
2030* $24.59 billion
2031* $29.1 billion
2032* $34.43 billion
2035* $57.1 billion

*projected values

Source: Business Research Insights

Coupon Usage Statistics

  1. In 2024, 33% of U.S. grocery shoppers reported using coupons more frequently than the prior year, compared to approximately 26% who did so in 2023.
  2. Over 1 in 2 online shoppers in the United States occasionally use coupons.
  3. Conversely, 14% stated that they always use coupons. 
  4. Around 51% of US shoppers used coupons occasionally, while 22% of them admitted to use coupons every time they shop online.

Source: Capital One Shopping

The table below provides more insights into the frequency of coupon usage by online shoppers in the US.

Frequency Of Digital Coupon Usage Percentage Of Online Shoppers
Occasionally 51%
Almost every time 22%
Always 14%
For half of purchases 13%

Source: Statista

  1. Percentage-off coupons are the top choice among shoppers, with 67% favoring them. Close behind, “buy one, get one free” coupons are preferred by 61% of consumers. 
  2. Shoppers who use digital coupons don’t just save money, they actually spend more. Data shows that consumers using coupons spend up to 24% more on average than those who do not.

The table below highlights the most preferred coupon types by shoppers:

Type of Coupon Preferred By Percentage Of Consumers 
Percentage off 67%
Buy one, get one free 61%
Free shipping 57%
Fixed amount off 48%
Other 1%

Source: WPNavin, DontPayFull

  1. For 50% of the people, half of the digital coupons they found online worked only 10-50% of the time.
  2. Gen Z is the most likely to search for a code before any digital transaction. 78% of Gen Z shoppers say they “actively search” for a discount code before hitting the “pay” button.
  3. Conversely, just 9% of the shoppers stated that the digital coupons found on the internet worked 90% of the time.

The table below displays the success rate of the digital coupons found online:

The Success Rate Of Coupon Share Of Online Shoppers
Less than 10% of the time 14%
10-30% of the time 26%
30-50% of the time 24%
50-70% of the time 17%
70-90% of the time 10%
Over 90% of the time 9%

Source: Statista, WPNavin

  1. Most consumers (34%) typically spend about 5 to 10 minutes looking for a coupon.
  2. However, surprisingly, around 2% of shoppers dedicate over an hour to finding the perfect deal.
  3. Influencer-specific promo codes are no longer a niche tactic. Influencer-linked coupon campaigns are responsible for 22% of all social commerce sales. (Impulze AI)

The table below highlights the time spent by consumers searching for digital coupons.

Time Spent Searching For A Coupon Percentage Of Consumers
Less than 5 minutes  26%
5 to 10 minutes 34%
10 to 20 minutes 20%
20 to 30 minutes 12%
30 to 40 minutes 4%
40 to 50 minutes  2%
More than one hour 2%

How Do Consumers Find Coupons?

  1. Around 40% of shoppers use their smartphones, according to our research, to search for discounts and coupons while shopping.
  2. 35% of consumers in the United States access or download digital coupons while shopping in-store. (eMarketer)
  3. Upon further study, we found out that almost half of consumers discover coupons due to the rise of email marketing.
  4. Meanwhile, 9 out of 20 shoppers find deals by searching online, and about a third turn to coupon websites.
  5. Interestingly, 13% of consumers find coupons via social media influencers.
  6. Approximately 31% of shoppers who see a digital in-aisle advertisement (on a screen or kiosk) redeem a coupon for that product immediately.

The table below highlights how consumers find coupons: 

Coupon Source Percentage Of Consumers
Emails from Brands 47%
Online Searches 46%
Coupon Websites 34%
Coupons from previous purchases 33%
Emails from coupons/deal aggregators 28%
Mail Catalogues/ Flyers 22%
Social Media Posts from the Brands they follow 21%
Browser Extensions 21%
Social media paid ads 16%
Social Media Influencers 13%
Podcast Advertising/ Sponsorships 7%

Source: Coupon Follow, Fugo AI

How Much Do Consumers Actually Save With Coupons?

  1. Capital One Shopping’s latest analysis confirms the $1,465 figure, noting it represents yearly savings of 6.4% of the average American household’s spending. The average checkout savings per coupon transaction was $30, or a 17.2% discount.
  2. Of that total, $316 is saved on groceries, while $272 goes toward household items.
  3. Additionally, coupons help consumers save $160 on entertainment and $264 when dining out.
  4. Here is a further breakdown of the savings American consumers make annually with the help of coupons:
  • Food at home: $316
  • Household Items: $272
  • Eating Out: $264
  • Entertainment: $160
  • Automotive: $138
  • Apparel and accessories: $135
  • Personal care and beauty: $66
  • Alcohol: $47
  • Travel: $37
  • Tobacco & Smoking: $26
  • Reading: $5
  1. More than one-third of consumers save between $10 and $25 using digital coupons, while almost 3 in 10 save under $10.
  2. In contrast, only 4% of U.S. shoppers manage to save over $100 through coupons.
Monthly Savings  Percentage Of Consumers 
Less than $10 29% 
$10 – $25 35%
$25 – $50 23% 
$50 – $100 9%
Over $100 4%

(DontPayFull)

Demographics Of Coupon Users

  1. According to 2024 data from Inmar Intelligence, Gen Z (born after 1996) leads digital coupon adoption, with 78% using digital coupons. Millennials follow closely at 77%. Paper coupons, however, remain more popular among older generations.
  2. In comparison, nearly 6 in 10 Boomers used coupon codes to save money.
  3. QR code-based discounts are a growing trend, with 38% of digital coupon users globally now utilizing QR code-based offers, according to Global Growth Insights.

The following table displays the coupon usage by generation:

Generation  Digital Coupons Paper Coupons
GenZ 78% 65%
Millennials 77% 63%
GenX 68% 53%
Boomers 56% 51%

Source: Statista, Global Growth Insights

  1. According to Capital One Shopping, 94% of all Americans used a coupon in the past year.
  2. Among demographics, households earning between $50,000 and $100,000 are most likely to use digital coupons, while only 4.4% of regular digital coupon users earn over $150,000.
Coupon Type  18 to 34 Years 35 to 54 Years Over 55 Years
Used Coupons 87% 91% 96%
Paper Coupons 46% 63% 70%
Online Coupons 48% 39% 32%
Mobile Coupons  33% 25% 17%

(Coupon Science)

Device Usage For Coupon Redemption

  1. More than 9 in 10 consumers are expected to use their smartphones to redeem a digital voucher or coupon.
  2. By comparison, 85.5% of consumers previously preferred using their mobile devices to redeem coupons. (eMarketer)
  3. Coupon fraud remains a significant concern for retailers. According to Infosys BPM analysis, businesses lose between $300 million and $600 million annually from fraudulent coupon redemptions. Additionally, 73% of retailers worldwide have faced some form of coupon or promo code abuse.

Source: Snipp

The table below provides further details about the coupon usage on smartphones and tablets.

Year Coupon Usage On Smartphones  Coupon Usage On Tablets
2020 85.5% 42.4%
2021 89.3% 42.2%
2022 91.5% 42.2%
2023 92.3% 42.1%
2024 93% 42.0%
2025* 93.5% 41.9%
2026* 93.8% 41.9%

*-projected values

  1. The global mobile coupon market was valued at $727.3 billion in 2024, up 15.4% year-over-year, according to ResearchAndMarkets.
  2. The market is projected to reach $1.6 trillion by 2030, growing at a CAGR of 14.6%. The U.S. mobile coupon market alone was valued at $199 billion in 2024, up 14% year-over-year. (Business Research Insights)

Digital vs. Paper Coupon Trends

  1. 57% of shoppers favor digital coupons over paper ones, while 43% still prefer paper coupons. (2023, Businessdasher)
  2. A survey conducted by United Natural Foods Inc. and Swiftly found that nearly twice as many Americans use digital coupons via smartphone apps compared to those who rely on paper coupons from grocery store circulars. The survey also revealed that 43% of consumers use digital coupons at their local grocery store, while 23% continue to cut coupons from printed ads. (Supermarket News)
  3. In the U.S., 70% of Millennials use digital coupons more frequently than paper ones.
  4. Gen Z follows closely behind, with 62% opting for digital coupons as well.

The following table displays the digital coupon users vs the paper coupon users by generation:

Generation Digital Coupons Paper Coupons
Generation Z 62% 38%
Millennials 70% 30%
Generation X 61% 39%
Baby Boomers 44% 56%
Silent Generation 11% 89%

(Statista)

The Influence Of Coupons On Shopping Behavior

  1. A significant 83% of shoppers report that coupons influence their purchasing decisions. (Businessdasher)
  2. Due to a coupon, 39% of consumers ended up buying a product earlier than they originally intended. (Businessdasher)
  3. Coupons led 39% of people to try a brand they wouldn’t have considered otherwise. (Businessdasher)
  4. 18% used coupons to return to a brand they had previously purchased, contributing to customer loyalty as per research. (Businessdasher)
  5. A recent study reveals that 19% of consumers were motivated to purchase a new product after being influenced by a coupon or deal.
  6. As per our Social media stats, it plays a significant role in discovering new products, with nearly half of U.S. consumers making purchases after encountering products through social media.
Sources of Purchase Inspirations  Percentage Of The Shoppers In The United States
Social media websites and apps 46%
Friends and acquaintances 44%
In the store 43%
Search engines (e.g., Google) 41%
Online stores 37%
Video websites and apps (e.g., YouTube) 34%
Customer reviews 27%
Brand websites and apps 25%
Coupon and deal websites and apps 19%
Influencers/content creators 19%
Magazines and newspapers 16%

(Statista)

  1. 13% of consumers believe that coupons and deal websites are a valuable source of information when learning about a product. 

However, most consumers indicated that search engines like Bing and Google are their primary go-to sources for discovering product information.

Sources Of Information  Percentage Of Consumers 
Coupon and deal websites and apps 13%
Price comparison websites 15%
Online forums 16%
Video websites and apps (e.g., YouTube) 25%
Friends and acquaintances 26%
Social media websites and apps 27%
Brand websites and apps 28%
In the store 31%
Customer reviews 32%
Online stores 33%
Search engines (e.g., Google and Bing) 53%

(Statista)

Did You Know? 

Coupons play a major role in impacting the purchase decisions of consumers during Black Friday and Cyber Monday purchases.

What Are The Most Popular Coupon Websites?

  1. Rakuten remains the leading coupon website globally, attracting 17.3% of all visits to coupon sites in 2025.
  2. As of May 2026, Rakuten receives 186.3 million global monthly visits, while Slickdeals receives 53.8 million.

Below is a table highlighting the most popular coupon websites worldwide:

Coupon Website Share Of Visits 
rakuten.com 17.3%
capitaloneshopping.com 5.94%
slickdeals.net 4.99%

(Similarweb)

  1. In the United States, Capital One Shopping overtook Slickdeals as the most popular coupon website, capturing 15.6% of the traffic share.

Here is a list of the top 5 coupon websites in the United States, along with their traffic share:

  1. Slickdeals.net: 20.13% 
  2. CapitalOneShopping.com:17.16%
  3. Rakuten.com: 10.46%
  4. JoinHoney.com: 3.98%
  5. woot.com: 3.24%
  1. In a 2023 survey, Honey was the most-used coupon aggregator among U.S. consumers at 29%, followed by RetailMeNot at 28%. However, since late 2024, Honey (now PayPal Honey) has faced significant controversy after investigations revealed the extension was overwriting affiliate links from content creators and allegedly hiding valid coupon codes.
  2. By mid-2025, Honey had lost approximately 7 million Chrome users, and multiple class-action lawsuits were filed against PayPal.
  3. As of 2026, Capital One Shopping is the most downloaded mobile discount app in the U.S. with 12.4 million downloads, followed by Fetch with 8.65 million.

The table below highlights the leading coupon aggregator as of 2023:

Coupon Aggregators Percentage Of Consumers Regularly Using
Honey 29%
RetailMeNot 28%
Rakuten 21%
Coupons.com 21%
Swagbucks 20%

(Statista)

Top Social Media Platforms Used For Coupons

  1. More than half of consumers (54%) in the United States use Facebook to find promo codes, discounts, and coupons. YouTube and Instagram follow with 32% and 31%, respectively. Notably, TikTok usage for coupons has grown substantially, now at 21%.

The table below highlights the usage of different social media platforms to find coupons.

Social Media Platform  Percentage Of Shoppers Using It To Find Coupons
Facebook 54%
YouTube 32%
Instagram 31%
TikTok 21%
Pinterest 21%
Reddit 20%

(Capital One Shopping)

  1. 55% of holiday shoppers also say they would consider using AI tools (like ChatGPT or browser-based AI) specifically to track price drops and active coupons.
  2. Due to ongoing inflation concerns, 57% of shoppers report they are now specifically using coupons to “stock up” on essentials when they are on sale, rather than buying them as needed.
  3. 82% of consumers now redeem a digital coupon within one week of receiving it, and remarkably, 30% of shoppers redeem the offer on the very same day it lands in their inbox or app.

Source: Shopify, Drive Search, Snipp Digital

AI Role in the Coupon Market

  1. Personalized digital coupons now see a 30% higher redemption rate compared to generic one-size-fits-all offers, as 38% of marketers have fully integrated AI to target discounts based on real-time purchase history.
  2. According to a Deloitte survey, 43% of Gen Z shoppers now use Generative AI tools (such as ChatGPT or integrated retail AI assistants) specifically to find active promo codes and price-drop alerts before finalizing a purchase.
  3. Retailers using AI-powered dynamic coupon generation see redemption rates 28% to 35% higher than those using traditional coupon codes (like SAVE20).
  4. Consumers who use AI tools to hunt for coupons and compare prices report saving an average of 6.2 shopping hours per month.

Source: Global Growth Insights, Deloitte, Intel Market Research, Partner Centric

Conclusion: 9 In 10 People In The United States Have Used Coupons

It’s no secret that everyone loves a good deal. It’s become a massive part of how we shop. Around 94% of all U.S. consumers have used a coupon in the past year, with 33% of grocery shoppers reporting increased frequency compared to the prior year.

Smartphone redemptions are projected at 93.5%, while emails influence 47% of consumers searching for deals.

It is interesting to note that an average U.S. households save up to $1,465 annually, with 67% preferring percentage-off coupons and 61% opting for “buy one, get one free.”

With the global market expected to grow at a CAGR of 18.33%, surpassing $34 billion by 2032, coupons remain a vital driver of both consumer savings and retailer sales growth.

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