With over 300 million users worldwide, Zoom holds 55.44% of the market share in the global video conferencing market.
As one of the top video conferencing platforms, Zoom saw rapid growth, especially during the pandemic, which pushed many people and companies to embrace remote work and online collaboration.
Let’s take a closer look at the number of Zoom users, its revenue, market share, and additional insights in this article.
Zoom Statistics 2026: Top Picks
- Zoom has 300 million daily active users.
- Zoom generated an annual revenue of $4.8 billion in 2026.
- The number of annual meeting minutes on Zoom is now over 3.3 trillion.
- Zoom accounts for 55.44% of the videoconferencing software market.
- Zoom has 504,900 business customers worldwide.
- 89% of users utilize the software for business meetings.
How Many Zoom Users Are There?
Zoom has surpassed 300 million daily active users, indicating that many individuals join Zoom meetings every day.
This figure encompasses both free and paid users. Since December 31, 2019, this represents a remarkable increase of 2900%, as the platform had only 10 million users at that time.
Additionally, Zoom currently serves 470,000 paying business customers.
Here is a table displaying the number of daily Zoom users recorded since December 2019.
| Year | Number Of Zooms Daily Active Users |
|---|---|
| December 31, 2019 | 10 million |
| March 31, 2020 | 200 million |
| April 21, 2020 | 300 million |
| January 2024 | 300 million+ |
Source: Business Insider.
Zoom Revenue
Zoom reported TTM (Trailing Twelve Months) revenue of $4.93 billion on April 30, 2026.
Its annual revenue for FY 2026 was $4.869 billion, a 4.36% increase from 2025.
Here are further details about the revenue generated by Zoom over the fiscal years.
| Fiscal Year | Zoom Revenue |
|---|---|
| FY2026 | $4,869 million |
| FY2025 | $4,665 million |
| FY2024 | $4,527 million |
| FY2023 | $4,393 million |
| FY2022 | $4,100 million |
| FY2021 | $2,651 million |
| FY2020 | $623 million |
| FY2019 | $331 million |
| FY2018 | $151 million |
Source: Macrotrends
Zoom Market Share
Zoom holds 55.44% of the global videoconferencing software market.
It is considered one of the best software for webinars and meetings.
The second most preferred software worldwide is Microsoft Teams, which holds a videoconferencing software market share of 20.93%.
Here are further details about the market share of videoconferencing software worldwide.
| Video Conferencing Platform | Market Share (%) |
|---|---|
| Zoom | 55.44% |
| Microsoft Teams | 20.93% |
| GoTo Meeting | 12.80% |
| WebEx | 9.43% |
| RingCentral | 5.67% |
| Google Meet | 5.32% |
| FaceTime | 3.14% |
| Skype | 2.25% |
| Facebook Messenger | 0.82% |
| BlueJeans | 0.62% |
Source: Market.us
Zoom Usage Statistics
In this section, we will address queries like ‘How many businesses use Zoom?’ and ‘How many paid customers does it have?’
504,900 Businesses Worldwide Use Zoom For Their Critical Communications And Meetings
70% of the Fortune 100 companies use Zoom, while over 50% of Fortune 500 companies use Zoom for communications.
85% of the Forbes Cloud 100, the world’s top Private companies, use Zoom.
Moreover, 8 in 10 of the largest US banks and over half of the world’s largest banks use Zoom to connect with the growing number of their clients digitally.
Source: Zoom.
Additional Zoom Usage Statistics
- 89% of people use Zoom for work, while 63% use it for conversations with friends and family.
- 89% of the employees felt more connected to their colleagues because of virtual meetings during the pandemic.
- 86% of the organizations used video conferencing platforms to interview candidates in 2020.
Zoom Had 509,800 Customers With More Than 10 Employees in 2022
This number was just 467.1K in 2021, while in 2020, it was 81.9K.
In the years 2017 and 2018, the number of Zoom customers with more than 10 employees was just 10.9k and 25.8k, respectively.
64% of Zoom’s revenue comes from customers with more than 10 employees.
| Year | Zoom Customers With More Than 10 Employees |
|---|---|
| 2022 | 509,800 |
| 2020 | 467,100 |
| 2019 | 81,900 |
| 2018 | 25,800 |
| 2017 | 10,900 |
Source: Zoom.
Zoom Has More Than 4,468 Business Customers, Contributing More Than $100,000 annually
As of July 2021, more than 22% of Zoom’s quarterly revenue came from organizations contributing over $100,000 each.
On average, the large enterprise client contributes $108,529 in annual revenue.
The number of businesses generating more than $100K has increased by 3024.48% since 2017. Additionally, there has been a 9.3% increase in new large enterprise clients of Zoom over the year.
Here are further details about the clients contributing over $100K to Zoom’s revenue.
| Year | Number of Customers Contributing $100K+ |
|---|---|
| 2026 | 4,468 |
| July 2021 | 2,278 |
| 2021 | 1,644 |
| 2019 | 641 |
| 2018 | 344 |
| 2017 | 143 |
Source: Zoom
Zoom Meeting Minute Statistics
This section will give you an idea of how many meeting minutes are recorded on Zoom.
Zoom Hosts 3.3 Trillion Meeting Minutes Each Year
This is a 65% increase from the previous year.
Annual meeting minutes mean the run time of all the Zoom meetings that took place in the year. According to Zoom analysts, the metric is calculated by multiplying the total minutes from the quarter’s final month by 12.
Here are further details about the Zoom annual meeting minutes recorded:
| Month, Fiscal Year | Annual Meeting Minutes |
|---|---|
| October 2020 | 3.3 trillion |
| July 2020 | 2.0 trillion |
| April 2020 | 2.6 trillion |
| January 2020 | 101 billion |
| October 2019 | 97 billion |
| July 2019 | 79 billion |
| February 2019 | 60 billion |
| June 2016 | 6 billion |
| December 2013 | 200 million |
Source: Zoom.
Zoom Has Recorded Over 45 Billion Annual Webinar Minutes
This is an increase of 7.14% compared to the previous year, when the annual webinar minutes were calculated to be 42 billion.
The number of webinar minutes in April 2020 increased by 14 times compared to the previous quarter.
This increase was an impact of the shift the world went through, and most meetings and classes were held online.
The following table displays the growth of Zoom annual webinar minutes witnessed over the years.
| Month, Year | Annual Webinar Minutes |
|---|---|
| October 2020 | 45 billion + |
| July 2020 | 42 billion |
| April 2020 | 42 billion |
| January 2020 | 3 billion |
| October 2019 | 3 billion |
| July 2019 | 2 billion |
Source: Zoom.
Interesting Fact: Only 40% of the webinar attendees pay attention from start to end, and according to 41% of attendees, 30 minutes is an ideal time to run the webinar. To know more such facts, read our article on Webinar Statistics.
Zoom Downloads
The number of Zoom downloads broke records in 2020 when companies and educational institutions started remote work. This section highlights the changes in Zoom downloads in different regions and over the years.
Zoom Is The Most Downloaded App In The United States
Zoom recorded 37 million downloads in the United States in 2022. There is a huge gap between the second-most-downloaded platform in the United States.
The second most downloaded platform was Microsoft Teams in the United States. It has 25 million app downloads.
Further, according to Okta’s 2023 Business at Work report, Zoom is the most common best-of-breed app added to the productivity criteria. 48% of Okta’s Microsoft 365 users use Zoom. This number increased from 45%, as recorded in 2021.
Source: Finbold
Did You Know? Around 16% of companies in the world are completely remote.
Zoom Downloads By Region
Here are Zoom downloads for the three major regions.
In the third quarter of 2024, Zoom’s mobile app recorded approximately 17.6 million downloads in the Asia-Pacific (APAC) region and 9.3 million downloads in North and Latin America.
Separately, other data shows the Zoom mobile app was downloaded about 34.92 million times worldwide in Q3 2024 across the App Store and Google Play combined.
The highest Zoom app downloads were recorded in the APAC region in 2020, as most official work shifted online. Plus, people in this region preferred Zoom over other video conferencing software.
Here are further details about the number of Zoom App downloads recorded in different regions over the years.
| Year | Downloads In The APAC Region | Downloads In The EMEA Region | Downloads in the NALA Region |
|---|---|---|---|
| Q3 2024 | 17.16 million | N/A | 9.3 million |
| 2023(first half) | 37.14 million | 21 million | 23.34 million |
| 2022 | 90.58 million | 45.5 million | 51.15 million |
| 2021 | 161.65 million | 79.67 million | 86.15 million |
| 2020 | 297.42 million | 182.42 million | 260.42 million |
Source: Statista.
Zoom Downloads By Years
Let’s have a look at the number of Zoom app downloads recorded over the past years.
Zoom Was Downloaded 81.48 Million Times Worldwide In The First Half Of 2023
This is 26.5 million fewer downloads compared to those recorded in the first half of 2022.
The highest Zoom app downloads were recorded in 2020. This number peaked in all the regions at that time due to the rise of the COVID-19 pandemic, as all meetings and webinars took place online. Hence, the number of Zoom downloads reached 740.26 million in that era.
Here are further details about the number of Zoom app downloads recorded over the years.
| Year | Number Of Zoom App Downloads Recorded Worldwide Over The Years |
|---|---|
| 2023(first half) | 81.48 million |
| 2022 | 187.23 million |
| 2021 | 324.47 million |
| 2020 | 740.26 million |
Source: Statista
Zoom Net Income
Zoom recorded a net income of $1.9 billion in FY2026, an $890 million increase from FY2025 ($1.01 billion).
As most offices and schools returned offline, the need for Zoom meetings reduced, leading to a decrease in demand. This led to losses and a reduction in the company’s net income.
Also, Zoom shares have fallen by 42% in the last year, negatively impacting the company’s income.
Here is a table showing the net income of Zoom recorded worldwide over the fiscal years.
| Fiscal Year | Zoom Net Income |
|---|---|
| 2026 | $1,900.1 million |
| 2025 | $1,010.2 million |
| 2024 | $637.5 million |
| 2023 | $103.71 million |
| 2022 | $1375.64 million |
| 2021 | $672.32 million |
| 2020 | $25.31 million |
| 2019 | $7.58 million |
Source: Statista, Zoom, DigitalPR
How Many Employees Does Zoom Have?
We will most likely see a decrease in Zoom employees this year. This is an impact of the reduced Zoom usage as most organizations return to offline work. This section sheds further light on these figures.
The Total Number Of Employees Working At Zoom Is 7,438
The highest growth of 74.64% in the number of Zoom employees was recorded in the fiscal year 2021. This was an effect of a rise in Zoom usage during the pandemic in 2020.
However, this number dropped in the fiscal year 2023 as Zoom attempted to cut costs due to the losses faced in that year.
Here is a table showing the total number of Zoom employees recorded over the past fiscal years:
| Fiscal Year | Number Of Zoom Employees |
|---|---|
| 2026 | 7,438 |
| 2025 | 7,412 |
| 2024 | 7,420 |
| 2023 | 8,484 |
| 2022 | 6787 |
| 2021 | 4422 |
| 2020 | 2532 |
| 2019 | 1702 |
Source: Zoom, MacroTrends, BullFincher
53.4% of Zoom’s Employees Are White By Race
4,588 Zoom employees are in the United States, while the remaining 3,896 employees are in the International blocks as of 2023.
This has impacted other demographics of the Zoom employees. Hence, over half of the Zoom employees are white.
Here is a table displaying the ethnicity of Zoom employees:
| Ethnicity | Share Of Employees Belonging To The Ethnicity |
|---|---|
| White | 53.40% |
| Asian | 22.40% |
| Hispanic | 6.50% |
| Black | 4.90% |
| Pacific Islanders/Hawaiian | 0.50% |
| Alaska Native/Native American | 0.3% |
Source: Wallstreetzen.
Conclusion: 55.44% Of The Videoconferencing Software Market Share Belongs To Zoom
Zoom has established itself as a dominant force in the videoconferencing market, capturing over half of the market.
With more than 300 million daily active users and a significant market share, Zoom has fundamentally transformed how people and organizations connect, collaborate, and do business.
Above all, the platform’s impressive revenue growth and increasing user base highlight its continued importance in our increasingly digital world.