State of Customer Loyalty 2026: Insights From 3000 Voices
Customer loyalty has moved from a marketing tactic to a board-level priority. But what does loyalty actually look like in 2026 – from both sides of the relationship? To answer…
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Your AI Agents, Any Cloud: Building the Agentic Enterprise with Agentforce and Amazon Agentcore
A Customer Asks One Simple Question Imagine an electricity distributor. A prolonged outage hits a neighbourhood, and under the rules a customer may be owed a Guaranteed Service Level (GSL)…
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Why Video Creation Has Been a Barrier for Paid Advertising
Video has become one of the most valuable assets in a Google Ads strategy, but for many advertisers, creating high-quality video content can be a significant challenge. Not every business…
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Introducing Tailwind’s MCP Server! – Tailwind Blog
The Tailwind MCP Server allows AI assistants to manage Pinterest accounts securely by translating natural language commands into structured API calls. Imagine managing your Pinterest easily with just a few…
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Your Brand Reputation Precedes You With AI, Whether You Like It or Not
Marketers, take note: New research using 2.7 million data points from the 2026 Winter Olympics revealed how AI systems form and preserve narratives about brands, athletes, and organizations.
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How Do You Write an Announcement Letter (That’s Actually Effective)?
18 minute read time Campaign Monitor – Mar 25, 2026 Whether you’re rebranding, merging with another company, changing your business name, or updating your contact details, how you communicate these…
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What is AI search optimization? (& why marketers should care)
AI search optimization is the practice of improving brands’ odds of being cited and mentioned by answer engines like ChatGPT, Gemini, and AI Overviews. The traffic it earns is small…
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Agentic Commerce: AI Agents Are Reshaping Checkout
Commerce By Jenn Wheatley Jun 08 2026 The Skinny Agentic commerce is a spectrum, not a binary. Most “agents” today are still assistive, but the rails for semi-autonomous and fully…
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95+ Video Marketing Statistics You Need to Know in 2026
Video marketing continues to dominate digital marketing in 2026, with businesses investing more than ever in video content to engage audiences, build trust, and drive conversions. From AI-powered video creation…
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The hidden forces behind B2B buying decisions
Every sales and marketing effort comes down to the same goal: getting someone to take action — register for a webinar, download a case study, attend a dinner, request a…